WordPress Managed Hosting

HelpWP Academy provides enterprise-grade managed WordPress hosting at prices comparable to conventional hosting.  What this means is that you can get the performance and security of the brand-name managed hosting companies (such as Page.ly, WP Engine or Synthesis) for about the same price as conventional hosting providers (such as Bluehost or Hostgator)!  In addition, our support techs will answer any WordPress question, or implement any custom configuration that you desire.

Watch the video below to see how this works.

Video: Best WordPress Managed Hosting

Watch the video to see why conventional hosts have become inadequate for WordPress sites — and how you can directly measure your current host’s performance!

(This video is from WP Encyclopedia training series)

Instructions for current hosting customers

Click here for services & instructions >>>

Why purchase a WP Academy Hosting Contract?

WP Academy managed WordPress hosting is just a few bucks per month more than conventional hosting, gives you performance comparable to the best WordPress managed hosts (< 1 second page loads), with full support for all your WordPress questions and issues. This includes things that are not covered in conventional hosting contracts, such as recovery from hacker attacks, php and database errors on your site, theme customization issues and CSS updates, internet marketing advice, professional backup software worth $100, and more. By hosting your sites with us, you can have peace of mind that your WordPress sites are going to be supported, backed-up and secure.

Protection from hackers

The frequency with which WordPress sites are hacked is alarming, and there is no fool-proof protection against this. Keeping your WordPress installation updated and well backed-up is your best solution, and could make the difference between your site going down for a few hours at most, or catastrophic data loss. Sadly, very few WordPress site are properly backed-up and secure, and this is asking for trouble.

Why conventional (e.g. not-managed) hosting providers are no longer adequate for WordPress

  1. Many conventional hosting providers (Bluehost, Hostgator, etc) have experienced very long down-times in 2014 (see Wikipedia article on Hostgator), and also performance of many conventional hosts has downgraded dramatically recently, with page load times in the 5-10 second range.  Conventional hosting is no longer an acceptable option for hosting professional WordPress sites.
  2. Conventional hosting providers  backup sites on a weekly rotation (i.e. archives are only stored for a week). If your site gets hacked or phished, and you don’t notice for a week, you will not be able to restore from a prior safe backup, and will need to clean-up the site manually which is time-consuming and risky.  For the same reason, if you damage your site or accidentally delete files, and don’t notice for a week, you are out-of-luck.  Your valuable company data may be permanently lost.
  3. Conventional hosting providers consider WordPress as an “application”, and therefore provide limited support for it.  Some are better than others. However, they will likely not help you from relatively common errors, such as corrupted files, theme installation issues, user errors, etc. If your site gets hacked, or if you make a mistake and take your site down, you could be on your own. You would need to scramble to find a programmer, and your site will be down during this time.
    Also note that if you get what’s called a “runaway process” (bug on your site or in your plugin) all hosting providers will shut down your site until you fix the problem.   If you are not a programmer, you will need to find one fast.
  4. If you don’t regularly upgrade to the latest WordPress version, and all your plugins, your site is vulnerable. Hardly anybody has the time to do this, and also upgrades have the potential to take your site down. If your website is your primary livelihood, you are risking major loss of income and/or embarasment.  Not to mention days (or weeks) of your time on the phone with your hosting company and sub-contractor.
  5. WordPress security is complex, and requires pro-active interventions. If you are technically inclined, you can certainly do it yourself, but most people won’t. And why would you anyway, when you can have it done by an expert at a cost of $15/mth, including hosting?

Do not take any chances with your WordPress websites security — do not be “penny-wise but pound-foolish”.  Some of our customers lost years of work before they came to us. Others spent months trying to fix problems with their sites that were related to their hosting, which we solved for them in a few minutes. 

WP Academy Managed Hosting compared

(See the video above for an explanation of this chart)

managed wordpress hosting

Here is what is included in our WordPress Managed Hosting & Support Contracts

Support & Software

  • Hosting on high-performance, lightly-loaded servers running SSD disks for your MySQL database (where most of the access delays occur)
  • Ticket support for all your hosting issues.  Support operates during US Eastern Standard Time (EST) business hours, but a pager number is provided in case of emergency.
  • Ticket support for many WordPress and internet marketing questions and issues.  We will always sign-on to your site and attempt to fix the problem — no matter what it is. No other low-cost hosting company supports WordPress plugin or theme issues –most other true managed WordPress hosting companies charge $24/mth and up per domain.
  • Disaster recovery services for WordPress including hacked sites, PHP & database errors etc.
  • We will install and license a free copy of Backup Buddy Software on your site(s) to ensure proper backup. This is the web’s premiere WordPress backup solution. A good backup, stored off-site, is essential for disaster recovery and protection from hackers. We request you open either an Amazon Web Services or DropBox account for storing the backup, but this should either be free or very inexpensive.
  • We will perform a Security / Vulnerability Assessment of your sites, at your request every 6 months. This includes updating your WordPress and all plugins, and checking for major known vulnerabilities such as incorrect directory permissions, etc. We can also update your theme if desired.
  • We will optimize your site as required, installing a caching system (W3 Total Cache), CloudFlare CDN, or any other performance and monitoring software.  We will test your site and guarantee page load times in the 1-2 second range.

Basic Plan (Managed WordPress) – $15/mth with term discounts (1-year: 10% discount; 2-year: 20% discount; 3-year discount: 30%)

  • “Virtually unlimited” domains, disk and bandwidth (see Usage Policy). Host all your websites under this plan.
  • Your own cPanel (control all aspects of your hosting and emails, and cancel the service / move out your sites any time)
  • We’ll move your current website(s) to our hosting at no charge

Ultra-Secure Plan Upgrade (Proactive quarterly security assessment) – Add $5/mth

  • Under this plan we will do a quarterly proactive security / vulnerability assessment of your site (under the Basic plan, you need to initiate this yourself twice a year through a support ticket — we suggest you add it to your calendar).
  • Increases the limit of the number of sites covered to 10 (under the Basic plan you are covered for up to 5 sites)

Limitations on Support

  • We prefer to support you through our ticket system rather than telephone. In case of emergencies, however , feel free to call our support number (below).
  • We do not guarantee resolution of theme-specific questions, plugin problems, CSS bugs on your theme, etc. For this you will need to use the support system created by the theme or plugin vendor. We will, however, login to your site and provide general guidance, which is often all that’s required (“second pair of eyeballs”). If we determine that your support request is beyond scope, we may direct you to our very affordable outsourcing services, that are only available to hosting clients.
  • Storage updates (beyond 10GB) are available for $1/mth per GB.  Transfer upgrades are currently available for free, up to 100GB.

Purchase a Managed WordPress Hosting Contract – from $10.50/mth with a 3-year prepay

Ordering instructions: this will start a recurring subscription. Payments will be made automatically from your authorized credit or debit card. You can cancel anytime by writing to us.

Note: We do not provide domain name registrations services. We recommend you use Godaddy or Namecheap (but any will do).  You can register your domain either before or after purchasing hosting, but make sure the domain is available first.  If you don’t understand domain and hosting, read this.

Order a Managed WordPress Hosting contract here – from $15/mth with term discounts

Guarantee

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