WordPress Managed Hosting

HelpWP Academy provides enterprise-grade managed WordPress hosting at prices comparable to conventional hosting.  What this means is that you can get the performance and security of the brand-name managed hosting companies (such as Page.ly, WP Engine or Synthesis) for about the same price as conventional hosting providers (such as Bluehost or Hostgator)!   In addition, our support techs will answer any WordPress question, or implement any custom configuration that you desire.

Watch the video below to see how this works.

Video: Best WordPress Managed Hosting

Watch the video to see why conventional hosts have become inadequate for WordPress sites — and how you can directly measure your current host’s performance!

(This video is from WP Encyclopedia training series)

Instructions for current hosting customers

Click here for services & instructions >>>

Why purchase a WP Academy Hosting Contract?

WP Academy managed WordPress hosting is just a few bucks per month more than conventional hosting, gives you performance comparable to the best WordPress managed hosts (about 0.1 seconds page loads on your home page html), with full support for all your WordPress questions and issues. Support covers issues that are not included in conventional hosting contracts, such as recovery from hacker attacks, php and database errors on your site, theme customization issues and CSS updates, internet marketing advice, professional backup software worth $100, and more. By hosting your sites with us, you can have peace of mind that your WordPress sites are going to be fast, supported, backed-up and secure.

Protection from hackers

The frequency with which WordPress sites are hacked is alarming, and there is no fool-proof protection against this. Keeping your WordPress installation updated and well backed-up is your best solution, and could make the difference between your site going down for a few hours at most, or catastrophic data loss. Sadly, very few WordPress site are properly backed-up and secure, and this is asking for trouble.

Why conventional (e.g. not-managed) hosting providers are no longer adequate for WordPress

  1. Many conventional hosting providers (Bluehost, Hostgator, etc) have experienced very long down-times in 2014 (see Wikipedia article on Hostgator), and also performance of many conventional hosts has downgraded dramatically recently, with site load times sometimes above 5 seconds.  Numerous studies have shown the importance of fast load times for visitor retention.  Conventional hosting is no longer an acceptable option for hosting professional WordPress sites.
  2. Conventional hosting providers  backup sites on a weekly rotation (i.e. archives are only stored for a week). If your site gets hacked or phished, and you don’t notice for a week, you will not be able to restore from a prior safe backup, and will need to clean-up the site manually which is time-consuming and risky.  For the same reason, if you damage your site or accidentally delete files, and don’t notice for a week, you are out-of-luck.  Your valuable company data may be permanently lost.
  3. Conventional hosting providers consider WordPress as an “application”, and therefore provide limited support for it.  Some are better than others. However, they will likely not help you from relatively common errors, such as corrupted files, theme installation issues, user errors, etc. If your site gets hacked, or if you make a mistake and take your site down, you could be on your own. You would need to scramble to find a programmer, and your site will be down during this time.
    Also note that if you get what’s called a “runaway process” (bug on your site or in your plugin) all hosting providers will shut down your site until you fix the problem.   If you are not a programmer, you will need to find one fast.
  4. The same is true if you get a big traffic spike —  a conventional host may take your site down without warning during the crucial hours when you need it the most.  You could lose thousands of dollars.  WP Academy will never shut you down without warning.
  5. If you don’t regularly upgrade to the latest WordPress version, and all your plugins, your site is vulnerable. Hardly anybody has the time to do this, and also upgrades have the potential to take your site down. If your website is your primary livelihood, you are risking major loss of income and/or embarrasment.  Not to mention days (or weeks) of your time on the phone with your hosting company and sub-contractor.
  6. WordPress security is complex, and requires pro-active interventions. If you are technically inclined, you can certainly do it yourself, but most people won’t. And why would you anyway, when you can have it done by an expert at a cost of $15/mth, including hosting?

Do not take any chances with your WordPress websites security — do not be “penny-wise but pound-foolish”.  Some of our customers lost years of work before they came to us. Others spent months trying to fix problems with their sites that were related to their hosting, which we solved for them in a few minutes. 

WP Academy Managed Hosting compared

(See the video above for an explanation of this chart)


Company
Cost
(1 site)
Cost
(3 sites)
Storage &
Transfer
(Starter plan)
SSD Disks User
Interface
Comments
WP Academy
$10.50/mth – $15.00/mth
(Depending on term)
same

10GB Disk,
100GB Transfer
(Upgrades Available)

Yes
(MySQL only)
Standard cPanel
Based on standard cPanel environment, and providing entreprise-level performance at rock-bottom prices. Can be customized for each customer (ie. SSH access). Security and performance are driven from off-the-shelf components (ie. W3 Total Cache, CloudFlare, BackupBuddy etc) which are installed on demand. Guaranteed 1-2 second page load time.
$24/mth
$64/mth
5GB Disk, 5GB Transfer
Not on base plan
Proprietary
Hosted on Amazon web servers, provides highly optimized infrastructure for WordPress hosting. Very fast. Does not provide email services (third-party provider is required)
$29/mth
$99/mth
10GB Disk,
25,000 visits
Not on base plan
Proprietary
Optimized infrastructure for WordPress hosting. Very fast. Backup and restore, staging area, automated caching, etc.
$47/mth
$97/mth
20GB Disk,
350GB Transfer
Not on base plan
Proprietary
Optimized infrastructure for WordPress hosting. Ideal for Genesis theme (StudioPress) websites.

Here is what is included in our WordPress Managed Hosting & Support Contracts

Support & Software

  • Hosting on high-performance, lightly-loaded servers running SSD disks for your MySQL database (the database access is where most of the delays occur).  Guaranteed load times of your home page html under 0.2 seconds (your full site load time will vary, but will typically be in the range of 1 to 2 seconds).
  • Ticket and telephone support for all your hosting issues.  Telephone support only operates during US Eastern Standard Time (EST) business hours.  Urgent tickets are processed around the clock. 
  • Support for many WordPress and internet marketing questions and issues that are not covered in other hosting contracts.  Regardless of the problem, we will always sign-on to your site and attempt to fix the problem. No other low-cost hosting company supports WordPress plugin or theme issues –while most other true managed WordPress hosting companies charge $24/mth and up per domain.
  • Disaster recovery services for WordPress including hacked sites, PHP & database errors etc.
  • We will install and license a free copy of Backup Buddy Software on your site(s) to ensure proper backup. This is the web’s premiere WordPress backup solution. A good backup, stored off-site and controlled by you, is essential for disaster recovery and protection from hackers. We request you open either an Amazon Web Services or DropBox account for storing the backup, but this should either be free or very inexpensive.
  • We will perform a Security / Vulnerability Assessment of your sites, at your request every 6 months. This includes updating your WordPress and all plugins, and checking for major known vulnerabilities such as incorrect directory permissions, etc. We can also update your theme if desired.
  • We will optimize your site as required, installing a caching system (W3 Total Cache), CloudFlare CDN, or any other performance and monitoring software.  We will test your site and guarantee page load times in the 1-2 second range.
  • Many other site and domain configuration services (example: Google apps integration) performed at no cost.

Basic Plan (Managed WordPress) – $15/mth with term discounts (1-year: 10% discount; 2-year: 20% discount; 3-year discount: 30%)

  • “Virtually unlimited” domains, disk and bandwidth (see Usage Policy). Host all your websites under this plan.
  • Your own hosting control panel powered by cPanel.  This gives you full control of your hosting, including email management, add-on domains, statistics, and more.  cPanel is the world’s leading hosting management system, and also the most user-friendly  (beware of hosting providers with proprietary control panels — this can make you a slave to their platform and create issues in moving out your hosting, if it should become necessary).
  • We’ll move your current website(s) to our hosting at no charge

Ultra-Secure Plan Upgrade (Proactive quarterly security assessment) – Add $5/mth

  • Under this plan we will do a quarterly proactive security / vulnerability assessment of your site (under the Basic plan, you need to initiate this yourself twice a year through a support ticket — we suggest you add it to your calendar).
  • Increases the limit of the number of sites covered to 10 (under the Basic plan you are covered for up to 5 sites)

Limitations on Support

  • We do not guarantee resolution of theme-specific questions, plugin problems, CSS bugs on your theme, etc. For this you will need to use the support system created by the theme or plugin vendor. We will, however, login to your site and provide general guidance, which is often all that’s required (“second pair of eyeballs”). If we determine that your support request is beyond scope, we may direct you to our very affordable outsourcing services, that are only available to hosting clients.

Purchase a Managed WordPress Hosting Contract – from $10.50/mth with a 3-year prepay

Notes:

  1. This will start a recurring subscription. Payments will be made automatically from your authorized credit or debit card. You can cancel anytime by writing to us.
  2. Your hosting account will be provisioned and you can start using it right away.
  3. We do not provide domain name registrations services. We recommend you use Godaddy or Namecheap (but any will do).  You can register your domain either before or after purchasing hosting, but make sure the domain is available first.  If you don’t understand domain and hosting, read this.

Order a Managed WordPress Hosting contract here – from $15/mth with term discounts

Guarantee

Just a few testimonials…

“I have had Subrato helping me out with issues I have had on my site. This has resulted in the end of such frustration going on for too long.  I am so grateful to you and your staff for being who you are and created this fantastic support for us all.” — Lucinda P., Ontario, Canada

“Excellent, prompt service. My website is fast and my issues are never server related. The support for simple theme and plugins is invaluable” — Melissa B., Stuart, Florida

“Marc, as you must know, you have been pivotal in helping me create my dream of website independence… Your family and support staff are the best” — Merry M., Liberty, Texas

“I want to thank you for your service hosting HeartAndSoulMatters.com. Creating my site was about as far as I could go and I’m confident that WP Academy will continue to do the maintenance that is beyond my technical savvy…” — Rev. Janice R.,  Briarcliff Manor, New York

“I only have good things to say about WP Academy…” — Tecla L., Perris, California

“I came to use WP Academy because I needed to switch my hosting account from one server to another and man was it a hassle finding a company to do this for me.  They did it all for me and they did it fast… These guys are fast and reliable” — Augusto D., Sao Jose dos Campos, Brazil

“…you guys are awesome.  Very satisfied with the performance and support we receive” — Donna M. Silver Spring, Maryland

“The WP Academy managed hosting is the best thing I have ever done for my sites. I don’t have to worry any more about the constant upgrades WordPress is always doing, or backups or any of that stuff I have no time to bother with. The support is very prompt and efficient. I would totally recommend this to anyone who has a site online. And it is cheaper than I was paying my previous hosting company!!” — Pam F., Carpinteria, California

“…I’ve used other hosting companies and none of them compare in any way to the level of customer service and tech support, reliability, performance, technology, etc. that WP Academy offers its customers.  When you call for tech support, a human answers the phone! Yes, you just read that correctly. I highly recommend WP Academy to anybody looking for an incredibly awesome hosting experience.” — Sean M., Bethesda, Maryland

Order a Managed WordPress Hosting contract here – from $15/mth with term discounts

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